App privacy policy

Last updated: October 15, 2026

Who Is Responsible for Your Information

Savfol Fitness is responsible for member information processed for its gym services. FirstRep Limited develops and operates the app technology and processes information on behalf of Savfol Fitness to provide the Application. Contact Savfol Fitness at savfolfitness@gmail.com about this policy or your information.

Information We Collect

User Provided Information

The Application is for Savfol Fitness members. Accounts are provided through the gym; self-registration is not available. We collect information you or gym staff provide to create and maintain your account, such as your name, contact details and membership information. Where available, we also process fitness activity, progress, workout-buddy interactions and information you submit through the Application.

We use your contact details for service updates and required notices. Marketing communications are sent with consent where required, and you can opt out without losing essential service messages.

Automatically Collected Information

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.

How We Use Your Information

We use your information to:

• Provide and improve our fitness accountability services
• Connect you with compatible workout buddies
• Send you personalized reminders and notifications
• Provide important information, required notices and marketing promotions
• Analyze user behavior and improve the Application's performance
• Ensure the security and integrity of our platform

Membership Payments and Sensitive Information

Where in-app membership payments are enabled, payment providers process payment details and we receive transaction references, amounts, payment status and related membership updates. Payment-provider privacy notices also apply. Health-related information you choose to provide requires particular care; we process it only for the stated fitness service purpose and with consent or another lawful condition where required.

Lawful Grounds for Processing

We rely, as applicable, on providing the services you request, legal obligations, legitimate interests such as security and service improvement where your rights do not override those interests, and consent where required. You may withdraw consent at any time without affecting earlier lawful processing.

Location Information

We may infer an approximate location from your IP address. Any device-location feature, if enabled, will request the relevant permission and explain its purpose before accessing your device location.

Where location-based features are enabled, location information may be used for the purposes described below. You can control device-location permissions in your device settings.

• Geolocation Services: The Service Provider utilizes location data to provide features such as personalized content, relevant recommendations, and location-based services.
• Analytics and Improvements: Aggregated and anonymized location data helps the Service Provider to analyze user behavior, identify trends, and improve the overall performance and functionality of the Application.
• Third-Party Services: Periodically, the Service Provider may transmit anonymized location data to external services. These services assist them in enhancing the Application and optimizing their offerings.

Information Sharing

We share personal information with FirstRep Limited and other providers as needed to host, maintain, secure and support the Application. We may also use aggregated or anonymized information for service analytics. These disclosures are subject to appropriate confidentiality and data-protection safeguards.

The Service Provider may disclose User Provided and Automatically Collected Information:

• As required by law, such as to comply with a subpoena, or similar legal process
• When they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
• With their trusted services providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement

We never sell your personal information to third parties.

Data Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain.

For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve their Application.

Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Your Rights

You have the right to:

• App use and permissions: You can stop using or uninstall the Application and change device permissions. Uninstalling does not delete your account or information already held.
• Data Deletion: Contact us at savfolfitness@gmail.com to delete User Provided Data that you have provided via the Application
• Access your data: Request information about what data we have collected
• Data Portability: Request a copy of your data in a portable format

Please note that some or all of the User Provided Data may be required in order for the Application to function properly.

Subject to applicable law, you may also request correction or restriction of processing, object to processing, withdraw consent and complain to the Nigeria Data Protection Commission (ndpc.gov.ng). We may verify your identity before acting on a request. Deletion may be limited where records must be kept for legal obligations or resolving disputes.

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze app usage and performance
• Provide personalized experiences
• Ensure security and prevent fraud

You can control cookie settings through your browser or device settings.

Children's Privacy

The Application is not intended for children under 13. Members under 18 may use it only with a parent or guardian's involvement and any consent required by applicable law.

We do not knowingly process children's personal information without the authorization required by law. Contact us if you believe a child's data has been submitted without appropriate authorization.

Where parental or guardian consent is required, we will take reasonable steps to verify it before processing the child's information.

If you have reason to believe that a child has provided personally identifiable information to the Service Provider through the Application and/or Services, please contact the Service Provider at savfolfitness@gmail.com so that they will be able to take the necessary actions.

International Users

This policy follows the Nigerian operating context of the member app. Information may be stored or processed outside Nigeria where our technology providers operate. Where required, transfers will rely on an applicable lawful transfer mechanism and appropriate safeguards; use of the Application alone does not constitute consent to every international transfer.

Data Retention Policy

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter.

Automatically collected information is retained only for as long as reasonably needed for service operation, security, analytics and applicable legal obligations, then deleted or anonymized.

If you'd like the Service Provider to delete User Provided Data that you have provided via the Application, please contact them at savfolfitness@gmail.com and we will respond in a reasonable time.

Changes to This Policy

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy.

We will communicate material changes through the Application or another appropriate channel. Where a change requires consent, we will request it separately.

This privacy policy is effective as of October 15, 2026.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

• Email: savfolfitness@gmail.com
• App: Savfol Fitness

We aim to respond to all privacy inquiries within 30 days.